Can I track my order?

All items are sent out with tracking, we will email your tracking information once your order has been dispatched.

Can I cancel my order and how do I do this?

Yes, you can cancel your order before it has been shipped out however we encourage you to contact us within two hours of completing your order. If you contact us and the order has already progressed to the dispatch area, we are unable to cancel the order.

Can I pick up my order?

If you choose Click & Collect at checkout you can then pick up your order once you receive an email that your order is ready for collection. You will be required to show photo ID (Drivers licence) when picking up your click and collect order.

How long will my order take to be delivered?

Estimated delivery time once orders are shipped:

  • Victoria Metro: 1-2 Business Days
  • Victoria Country: 2-4 Business Days
  • New South Wales Metro: 2-3 Business Days
  • New South Wales Country: 2-5 Business Days
  • Australian Capital Territory: 2 -3 Business Days
  • Queensland: 2-5 Business Days
  • South Australia: 2-3 Business Days
  • Tasmania: 2-4 Business Days
  • Western Australia: 3-9 Business Days
  • Northern Territory: 4-10 Business Days

These times are guidelines as we cannot be held responsible for delays in shipping once the orders have left our warehouse. Shipping delays are out of our control.

Can I return my item and how do I do this?

Yes, at Everything Hair & Beauty we understand that you might need to return something to us. For more information, please read our shipping and returns page for full details.

What categories are not included in returns?

Some items cannot be returned due to health and safety reasons including: cosmetics, topical application, or personal use products

What are the opening hours of the showroom?

  • Sunday Closed
  • Monday 9 am to 5 pm
  • Tuesday 9 am to 5 pm
  • Wednesday 9 am to 5 pm
  • Thursday 9 am to 5 pm
  • Friday 9 am to 5 pm
  • Saturday 10 am to 2 pm

Do you ship to my country?

We currently do not ship outside Australia however if there is an item that you would like please email us and we will try our best to accommodate you.